Comments on: Possible KSOD (blacK Screen Of Death) Solution for Windows Vista http://www.nuonsoft.com/blog/2009/05/02/possible-ksod-black-screen-of-death-solution-for-windows-vista/ Sharing my software development progress + other interesting things. Wed, 10 Mar 2010 11:45:06 +0000 http://wordpress.org/?v=2.7.1 hourly 1 By: ann http://www.nuonsoft.com/blog/2009/05/02/possible-ksod-black-screen-of-death-solution-for-windows-vista/comment-page-1/#comment-16754 ann Sun, 07 Feb 2010 04:43:42 +0000 http://www.nuonsoft.com/blog/?p=217#comment-16754 In my case...nothing seemed to work. I couldn't get to any version of SAFE MODE... ====== I found a couple or three blogs which mentioned three files. c:\windows\EXPLORER.exe c:\windows\system32\TASKMGR.exe c:\windows\system32\WINLOGON.exe. I did not have a VISTA CD available & found a VISTA recovery program on the web. It gave me screens & allowed me to run SYSTEM RESTORE & run a DOS prompt. I found another computer running VISTA & made copies of the three files above. ====== I ran the RECOVERY disk & went to a dos prompt. I made a renamed the first file (something like explorer.old). Then copied the version that I took from the working computer. I noticed that the two files were not the same size. When I rebooted the system, some things started to work but it was still not working properly. I ran the RECOVERY disk again & renamed the second & third files. Then copied the files that I took from the working machine. The third file was a different size. TASKMGR.exe was the same size & when I ran a file compare (FC firstfile secondfile), they were identical. This time when I rebooted, the system came up. Subsequently, the system was operating nominally. In my opinion, I found two files that became corrupted. In my case, I thought that this was the case because the computer was experiencing power problems. The laptop's battery was dead & the AC supply had an extremely bad connection. So it was quite likely that the computer was going on & off at random. In my case…nothing seemed to work.
I couldn’t get to any version of SAFE MODE…
======
I found a couple or three blogs which mentioned three files.
c:\windows\EXPLORER.exe
c:\windows\system32\TASKMGR.exe
c:\windows\system32\WINLOGON.exe.
I did not have a VISTA CD available & found a VISTA recovery
program on the web. It gave me screens & allowed me to run
SYSTEM RESTORE & run a DOS prompt.
I found another computer running VISTA & made copies
of the three files above.
======
I ran the RECOVERY disk & went to a dos prompt.
I made a renamed the first file (something like explorer.old).
Then copied the version that I took from the working computer.
I noticed that the two files were not the same size.
When I rebooted the system, some things started to work but it was
still not working properly.
I ran the RECOVERY disk again & renamed the second & third files.
Then copied the files that I took from the working machine.
The third file was a different size.
TASKMGR.exe was the same size & when I ran a file compare
(FC firstfile secondfile), they were identical.
This time when I rebooted, the system came up.
Subsequently, the system was operating nominally.
In my opinion, I found two files that became corrupted.
In my case, I thought that this was the case because the computer
was experiencing power problems. The laptop’s battery was dead & the
AC supply had an extremely bad connection. So it was quite likely
that the computer was going on & off at random.

]]> By: valio http://www.nuonsoft.com/blog/2009/05/02/possible-ksod-black-screen-of-death-solution-for-windows-vista/comment-page-1/#comment-16721 valio Sat, 06 Feb 2010 14:37:52 +0000 http://www.nuonsoft.com/blog/?p=217#comment-16721 m. bakir's solution works. /thank you m. bakir’s solution works. /thank you

]]> By: Marc Gregoire http://www.nuonsoft.com/blog/2009/05/02/possible-ksod-black-screen-of-death-solution-for-windows-vista/comment-page-1/#comment-16416 Marc Gregoire Mon, 01 Feb 2010 08:32:11 +0000 http://www.nuonsoft.com/blog/?p=217#comment-16416 As mentioned in my post you cannot disable it from a normal running windows. You need to do it from safe mode with command prompt. The command line to disable it is: net stop eventlog As mentioned in my post you cannot disable it from a normal running windows.
You need to do it from safe mode with command prompt.
The command line to disable it is:
net stop eventlog

]]> By: Taimoc http://www.nuonsoft.com/blog/2009/05/02/possible-ksod-black-screen-of-death-solution-for-windows-vista/comment-page-1/#comment-16366 Taimoc Sun, 31 Jan 2010 23:16:41 +0000 http://www.nuonsoft.com/blog/?p=217#comment-16366 How do you disable the event log? How do you disable the event log?

]]> By: Marc Gregoire http://www.nuonsoft.com/blog/2009/05/02/possible-ksod-black-screen-of-death-solution-for-windows-vista/comment-page-1/#comment-15954 Marc Gregoire Tue, 19 Jan 2010 08:45:45 +0000 http://www.nuonsoft.com/blog/?p=217#comment-15954 You cannot delete those files as long as the event log service is running. So try to disable the event log service as described in this blog post. You cannot delete those files as long as the event log service is running. So try to disable the event log service as described in this blog post.

]]> By: Chris http://www.nuonsoft.com/blog/2009/05/02/possible-ksod-black-screen-of-death-solution-for-windows-vista/comment-page-1/#comment-15864 Chris Sat, 16 Jan 2010 01:37:03 +0000 http://www.nuonsoft.com/blog/?p=217#comment-15864 I have to reboot my PC up to 6-7 times before Vista starts up. I can't delete the files in :\Windows\System32\Winevt\logs. Every time I try that Vista tells me the action can't be completed before the file is open in another program. Via cmd I can't get access to \Winevt which is strange. I have to reboot my PC up to 6-7 times before Vista starts up. I can’t delete the files in :\Windows\System32\Winevt\logs. Every time I try that Vista tells me the action can’t be completed before the file is open in another program. Via cmd I can’t get access to \Winevt which is strange.

]]> By: mike http://www.nuonsoft.com/blog/2009/05/02/possible-ksod-black-screen-of-death-solution-for-windows-vista/comment-page-1/#comment-14848 mike Mon, 14 Dec 2009 21:10:31 +0000 http://www.nuonsoft.com/blog/?p=217#comment-14848 my issue turned out to be malware, it destryed my AV and my system when it was removed I needed to completely reinstall vista. Thank God I retained my files upon reinstall! I spent 12 hours 3 of which with a Mcafee tech trying to solve this problem I ended up having to reinstall from the OS disk. I feel bad for anyone else that has this issue! my issue turned out to be malware, it destryed my AV and my system when it was removed I needed to completely reinstall vista. Thank God I retained my files upon reinstall! I spent 12 hours 3 of which with a Mcafee tech trying to solve this problem I ended up having to reinstall from the OS disk. I feel bad for anyone else that has this issue!

]]> By: Ponyboy Lebowski http://www.nuonsoft.com/blog/2009/05/02/possible-ksod-black-screen-of-death-solution-for-windows-vista/comment-page-1/#comment-14603 Ponyboy Lebowski Thu, 03 Dec 2009 17:23:56 +0000 http://www.nuonsoft.com/blog/?p=217#comment-14603 None of the usual tricks worked for me. Here's what worked for me (caveat that I'm glossing over steps here): (1) Boot from your installation CD and choose Recovery Console. (2) Use the "listsvc" command to list all services. (3) I started with AVG antivirus, disabled about 6-8 services related to it using their names from the "listsvc" command and using the "disable XXXX-service-name" command for services, then rebooted to see what happened. (4) Reboot worked fine, no KSOD, so I uninstalled AVG, and then re-installed another antivirus. In my case, it looks like the users had older AVG installations that were EOL'd (plus they'd just installed new versions over old versions over the years). Hope this is useful to someone else because when Safe Boot doesn't work, well, you're left with very few options. And I'm too much of a geek to just reinstall without learning what is really happening. None of the usual tricks worked for me. Here’s what worked for me (caveat that I’m glossing over steps here):

(1) Boot from your installation CD and choose Recovery Console.
(2) Use the “listsvc” command to list all services.
(3) I started with AVG antivirus, disabled about 6-8 services related to it using their names from the “listsvc” command and using the “disable XXXX-service-name” command for services, then rebooted to see what happened.
(4) Reboot worked fine, no KSOD, so I uninstalled AVG, and then re-installed another antivirus.

In my case, it looks like the users had older AVG installations that were EOL’d (plus they’d just installed new versions over old versions over the years). Hope this is useful to someone else because when Safe Boot doesn’t work, well, you’re left with very few options. And I’m too much of a geek to just reinstall without learning what is really happening.

]]> By: Marc Gregoire http://www.nuonsoft.com/blog/2009/05/02/possible-ksod-black-screen-of-death-solution-for-windows-vista/comment-page-1/#comment-14590 Marc Gregoire Wed, 02 Dec 2009 23:50:12 +0000 http://www.nuonsoft.com/blog/?p=217#comment-14590 Unfortunately, pressing Ctrl+Alt+Del to get to the taskmanager didn't work in my case. If I had disabled the SHIFT sticky keys, I don't know what I would have done... Unfortunately, pressing Ctrl+Alt+Del to get to the taskmanager didn’t work in my case. If I had disabled the SHIFT sticky keys, I don’t know what I would have done…

]]> By: G Skooks http://www.nuonsoft.com/blog/2009/05/02/possible-ksod-black-screen-of-death-solution-for-windows-vista/comment-page-1/#comment-14586 G Skooks Wed, 02 Dec 2009 19:10:41 +0000 http://www.nuonsoft.com/blog/?p=217#comment-14586 I don't have the KSOD-problem, but if you accidently disabled SHIFT sticky key, then there might be one other way to explore your computer... Press control+alt+delete and enter task manager. Once you did this, click on the butten 'New Task' and typ in 'C:\Windows\explorer.exe'. Now you can explorer your computer and edit everything they sad here, but, like I sad, I don't have the problem and I don't know if you have any acces to the task manager. Skooks I don’t have the KSOD-problem, but if you accidently disabled SHIFT sticky key, then there might be one other way to explore your computer… Press control+alt+delete and enter task manager. Once you did this, click on the butten ‘New Task’ and typ in ‘C:\Windows\explorer.exe’. Now you can explorer your computer and edit everything they sad here, but, like I sad, I don’t have the problem and I don’t know if you have any acces to the task manager.

Skooks

]]> By: michael ventura http://www.nuonsoft.com/blog/2009/05/02/possible-ksod-black-screen-of-death-solution-for-windows-vista/comment-page-1/#comment-14585 michael ventura Wed, 02 Dec 2009 16:30:07 +0000 http://www.nuonsoft.com/blog/?p=217#comment-14585 I fixed my black screen problem by realising that the bios boot section had moved my usb drive to the main boot drive. the only way to get around this is to disconnect all usb devices (leave keyboard attached) boot the comp 1 - 5 secs go into your bios make sure that the main boot device is the hard drive with windows on it, save and boot again and it should load windows (7) in my case, if not then boot and 1 - 5secs in press F8 and manually choose your hard drive to boot from, I realise that differnt motherboards have different keys to press, but they all should allow you to choose which hard drive to boot from manually. After you get into windows create a back up and then fix the comp with windows repair and it should successfully rewrite the boot commands again. I hope this helps. I fixed my black screen problem by realising that the bios boot section had moved my usb drive to the main boot drive. the only way to get around this is to disconnect all usb devices (leave keyboard attached) boot the comp 1 - 5 secs go into your bios make sure that the main boot device is the hard drive with windows on it, save and boot again and it should load windows (7) in my case, if not then boot and 1 - 5secs in press F8 and manually choose your hard drive to boot from, I realise that differnt motherboards have different keys to press, but they all should allow you to choose which hard drive to boot from manually. After you get into windows create a back up and then fix the comp with windows repair and it should successfully rewrite the boot commands again. I hope this helps.

]]> By: Barue http://www.nuonsoft.com/blog/2009/05/02/possible-ksod-black-screen-of-death-solution-for-windows-vista/comment-page-1/#comment-14573 Barue Wed, 02 Dec 2009 01:21:14 +0000 http://www.nuonsoft.com/blog/?p=217#comment-14573 Thanks Mark Gregoire after trying many solutions I stumbled across this and it actually worked! Kudos on re-blogging this I encourage anyone experiencing KSOD to try this fix. Only difference I tried in my case is renaming Logs to Logs.old and creating new Logs folder. UBCD4WIN also helps a good deal for any unfamiliar with command line. Thanks Mark Gregoire after trying many solutions I stumbled across this and it actually worked! Kudos on re-blogging this I encourage anyone experiencing KSOD to try this fix.

Only difference I tried in my case is renaming Logs to Logs.old and creating new Logs folder.

UBCD4WIN also helps a good deal for any unfamiliar with command line.

]]> By: Gus http://www.nuonsoft.com/blog/2009/05/02/possible-ksod-black-screen-of-death-solution-for-windows-vista/comment-page-1/#comment-13587 Gus Wed, 04 Nov 2009 14:22:34 +0000 http://www.nuonsoft.com/blog/?p=217#comment-13587 It worked guys!!!!! the solution of M.Bakir saved me M. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. Bakir :) It worked guys!!!!!
the solution of M.Bakir saved me

M. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. BakirM. Bakir

:)

]]> By: Marc Gregoire http://www.nuonsoft.com/blog/2009/05/02/possible-ksod-black-screen-of-death-solution-for-windows-vista/comment-page-1/#comment-13574 Marc Gregoire Tue, 03 Nov 2009 17:35:13 +0000 http://www.nuonsoft.com/blog/?p=217#comment-13574 The pressing SHIFT key 5 times is a feature called Sticky Keys in Windows. If you have disabled the Sticky Keys feature in Windows you cannot use this method. Unfortunately, I don't know of another way. The pressing SHIFT key 5 times is a feature called Sticky Keys in Windows. If you have disabled the Sticky Keys feature in Windows you cannot use this method. Unfortunately, I don’t know of another way.

]]> By: Jazz http://www.nuonsoft.com/blog/2009/05/02/possible-ksod-black-screen-of-death-solution-for-windows-vista/comment-page-1/#comment-13567 Jazz Tue, 03 Nov 2009 12:49:28 +0000 http://www.nuonsoft.com/blog/?p=217#comment-13567 I tryed al of this and i didnt see a link when i pressed shift 5 times. And when u pressed enter hyens the login screen popped up or after the restart ? I tryed al of this and i didnt see a link when i pressed shift 5 times.
And when u pressed enter hyens the login screen popped up or after the restart ?

]]> By: Hynes http://www.nuonsoft.com/blog/2009/05/02/possible-ksod-black-screen-of-death-solution-for-windows-vista/comment-page-1/#comment-12438 Hynes Tue, 06 Oct 2009 09:43:29 +0000 http://www.nuonsoft.com/blog/?p=217#comment-12438 Hi everybody, after trying so many options which i must say should have solved the ever so famous KSOD, i discovered hitting the enter key(softly) at a reasonably speed for a number of times cos the the windows(in my case windows 7) to load. wasn't sure if it sorted the problem but after a restart it works fine!. you could try that! hope it helps! Hi everybody, after trying so many options which i must say should have solved the ever so famous KSOD, i discovered hitting the enter key(softly) at a reasonably speed for a number of times cos the the windows(in my case windows 7) to load. wasn’t sure if it sorted the problem but after a restart it works fine!. you could try that! hope it helps!

]]> By: fred http://www.nuonsoft.com/blog/2009/05/02/possible-ksod-black-screen-of-death-solution-for-windows-vista/comment-page-1/#comment-12349 fred Fri, 02 Oct 2009 23:47:16 +0000 http://www.nuonsoft.com/blog/?p=217#comment-12349 no such luck, back to KSOD. will now use the HP install image thing, and move on. It was worth a try, but did not work for the HP pavilion dv6000 that got a bad update on top of tons of leechware. Thanks anyway guys. Next time! fred flintstone no such luck, back to KSOD.

will now use the HP install image thing, and move on.
It was worth a try, but did not work for the HP pavilion dv6000 that got a bad update on top of tons of leechware.
Thanks anyway guys.
Next time!

fred flintstone

]]> By: fred http://www.nuonsoft.com/blog/2009/05/02/possible-ksod-black-screen-of-death-solution-for-windows-vista/comment-page-1/#comment-12348 fred Fri, 02 Oct 2009 23:44:01 +0000 http://www.nuonsoft.com/blog/?p=217#comment-12348 THANKS to Marc for this blogthread! Currently bashing a client's notebook with VIsta KSOD bad bad No combination of recovery disk or boot sequence "fixer" works, can get command line in safemode, but have no rights to delete things. Best I could do there was msconfig to lean up startup. Have now booted the latest Mepis live disk and been able to delete any and every i choose, now THAT's FREEDOM, as in free software. It's rebooting now... hang on.... THANKS to Marc for this blogthread!

Currently bashing a client’s notebook with VIsta KSOD bad bad
No combination of recovery disk or boot sequence “fixer” works,
can get command line in safemode, but have no rights to delete things.
Best I could do there was msconfig to lean up startup.

Have now booted the latest Mepis live disk and been able to delete any and every i choose,
now THAT’s FREEDOM, as in free software.
It’s rebooting now… hang on….

]]> By: Marc Gregoire http://www.nuonsoft.com/blog/2009/05/02/possible-ksod-black-screen-of-death-solution-for-windows-vista/comment-page-1/#comment-12130 Marc Gregoire Fri, 25 Sep 2009 07:49:00 +0000 http://www.nuonsoft.com/blog/?p=217#comment-12130 Do you see anything on your screen? Do you see the Windows boot logo? Do you see your BIOS messages? If not, it might be your screen that is broken... Do you see anything on your screen? Do you see the Windows boot logo? Do you see your BIOS messages?
If not, it might be your screen that is broken…

]]> By: Paula http://www.nuonsoft.com/blog/2009/05/02/possible-ksod-black-screen-of-death-solution-for-windows-vista/comment-page-1/#comment-12128 Paula Fri, 25 Sep 2009 06:30:41 +0000 http://www.nuonsoft.com/blog/?p=217#comment-12128 When I turn on my laptop instead of seeing the screen Where I type in my password, it's a completly blank Screen, no light, no cursor, it's like the computer is off. I've typed in my password without being able to see And it logs me in, but the screen is still blank. I know I'm logged in because it makes the little welcome sound. Otherwise it's completely blnk and I've tried every possible thing that I've found online. Please help. When I turn on my laptop instead of seeing the screen
Where I type in my password, it’s a completly blank
Screen, no light, no cursor, it’s like the computer is off.
I’ve typed in my password without being able to see
And it logs me in, but the screen is still blank.
I know I’m logged in because it makes the little welcome sound.
Otherwise it’s completely blnk and I’ve tried every possible thing that
I’ve found online.
Please help.

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